Cactus Flower & Jade

Due to the handmade nature of our products, we do not accept returns or exchanges on used items.

If your order arrives damaged or incorrect, please contact us within 7 days of delivery. We may request photos of the item and packaging so we can make it right.

Unused and unopened items may be returned within 14 days of delivery. Return shipping costs are the responsibility of the customer unless the item arrived damaged or an error was made on our part.

Because fragrance preferences are personal, we cannot accept returns or exchanges based on scent preference.

If you have any questions about a fragrance before purchasing, please contact us and we'll be happy to help.

Ready-to-ship items are typically processed and shipped within 2–3 business days.

Made-to-order candles require additional time to ensure proper curing and fragrance performance. Please allow up to 3 weeks for made-to-order candles to be hand-poured, fully cured, and ready for shipment or local pickup.

Once your order ships, you will receive tracking information via email.

Wildflower & Wick is not responsible for shipping delays caused by carriers, weather, or other circumstances beyond our control.